FAQ
Answers to Your Questions.
Get quick answers to the most common questions about Lexum, Norma, our services, and how we help legal institutions manage and publish legal information more efficiently.
Lexum
Who are we at Lexum?
Based in Montreal, we are a private company that designs technology enabling legal institutions to manage, enrich, and publish their content online.
Our mission: to facilitate fast, simple, and open access to the law
When did Lexum begin?
Lexum has been innovating for over 30 years. We began in 1992 by publishing Supreme Court of Canada decisions online, when we were a research group at the Université de Montréal’s Faculty of Law.
Today, Lexum supports more than 100 legal institutions around the world.
What is the connection between Lexum and CanLII?
In 2000, Lexum began collaborating with the Federation of Law Societies of Canada (FLSC) to create CanLII, now the most widely used legal research platform in Canada.
In 2018, Lexum was acquired by CanLII, a non-profit organization controlled by the FLSC. We continue to design the technology that powers CanLII and to manage the content published on it every day.
Today, all Lexum’s profits are reinvested to support CanLII’s mission: to improve access to Canadian law.
What is the connection between Lexum and the Université de Montréal?
Lexum was founded around 1992 within the Centre de recherche en droit public (CRDP), the public law research centre at the Université de Montréal’s Faculty of Law. In 2006, Lexum became an independent research lab. In 2010, the lab’s lead researchers acquired it through a spin-off and founded today’s company, Lexum Informatique Juridique Inc.
Lexum continues to contribute to the Faculty of Law through the LexUM Chair, which has been funding academic activities in legal informatics for nearly 15 years.
Do you produce or draft legal content yourselves?
No. Lexum does not draft legal content. The legal materials available on websites we operate are produced and managed by courts, legislatures, regulatory bodies, law societies, and legal publishers we serve.
Our role is to provide the platform, tools, and related services that allow our clients to publish this content online efficiently and securely.
I’m a legal professional, journalist, or citizen. Can you help me with an issue related to content on a website operated by Lexum?
We do not handle requests regarding legal content. For any such questions, please contact the institution responsible for publishing the material.
Our role is to develop and maintain the technology that enables the publication and consultation of legal information. Our clients are responsible for the content they publish using our technology.
What happens to Lexum’s legacy products?
Lexum’s legacy products — Decisia, Qweri, and Lexbox — have been merged into Norma, our new all-in-one platform.
All clients of our previous products benefit from a grandfather clause, allowing them to retain the features of their existing plans when renewing their contracts.
Norma
What is Norma ?
Norma is our all-in-one legal publishing platform. It provides clients with an intuitive administration interface for uploading, organizing, enriching, and publishing their legal information within their own environment.
For end users, Norma offers advanced search and navigation tools, ensuring fast, simple, and open access to the law.
Is Norma right for my organization?
If your organization manages primary legal information — such as case law, regulations, or doctrine — and wants to improve its management, publication, and accessibility, Norma is the ideal solution.
Designed for courts, legislatures, regulatory bodies, legal publishers, and professional associations, Norma streamlines your publishing processes and simplifies the online release of legal content.
I’m a legal professional, student, or citizen. Is Norma suitable for my personal needs?
Norma is an enterprise platform designed for organizations that manage and make legal information accessible to the public.
You may already have accessed content published through Norma on one of our clients’ official websites. However, Norma is not a legal research platform intended for individual use.
Where can I learn more about Norma’s features?
Discover Norma’s tools and features on its dedicated page.
For a deeper look, request an online demo: our team will present the platform, assess your needs, and show you how Norma simplifies your workflows and enhances your organization’s efficiency.
How much does Norma cost?
Norma’s pricing options are not listed online.
To obtain a personalized quote, request a demo: our team will showcase the platform, discuss your needs, and propose the most suitable solution for your organization.
This is the first step toward defining the right configuration and pricing for you.
What are the technical requirements for using Norma?
Norma is a turnkey cloud-based platform that requires no special infrastructure on the client side. Norma can be integrated into any web environment, regardless of the technologies in use.
What roles and access levels are available in Norma?
Norma accounts include three permission levels:
- Administrator : Configuration and user access management.
- Editor : Content creation and management.
- Member : Document browsing and research. Access between members can be segmented into groups with varying permissions.
Can Norma be used internationally?
Absolutely. Norma is available online anywhere in the world, with no geographical limitations.
The platform supports multiple languages, allowing each account to adapt its interface and content languages to organizational needs.
Implementation and Support
How does implementation with Lexum work?
Norma’s implementation follows five key steps:
- Needs assessment
- Client account setup
- Data migration
- Training
- Launch and ongoing support
Lexum supports you at every step with a turnkey approach, covering all your legal information management and publishing needs.
Does Lexum offer complementary services to Norma?
Yes. Lexum provides specialized services, including:
- Document template creation.
- Optical character recognition (OCR) from images.
- Complex document typesetting.
These can be provided on-demand or continuously.
Our legal technicians can also manage and publish your documents—simply send them to us in bulk or as they become available, and we’ll handle processing and publication.
How long does it take to implement Norma?
The average implementation time is 2 to 4 months, depending on the volume of documents to migrate and the structure of their metadata.
Do you offer technical support?
Yes. All Lexum clients benefit from a responsive support service, available by email or phone. Our experts are available Monday to Friday, from 9 a.m. to 5 p.m. (EST), excluding public holidays.
Clients also have access to comprehensive documentation and online training resources.
Is Norma updated regularly?
Yes. Lexum releases new versions of Norma several times a year. These updates include both enhancements and new features. All our clients benefit from them automatically.
What security measures do you apply?
All data is securely hosted, following industry best practices for protection and confidentiality:
• SSL/TLS encryption.
• Redundant servers to ensure availability.
• Regular backups.
• Compliance with applicable privacy laws.
Lexum is also engaged in a SOC 2 certification process, ensuring high standards of security and reliability.
Where is Lexum’s hosted data located?
Lexum’s environment is powered by Amazon Web Services (AWS) infrastructure. We operate servers in Canada, the United States, and soon in Europe.
Your data can be hosted in the region of your choice, with no international duplication.





